frequently asked questions


Why rent a room with us?

We offer easy, month-to-month leases with no broker fee and a minimal security deposit. We thoroughly vet each potential tenant and make sure that you are living with trustworthy and respectful roommates. With our flexible lease structure, roommates are never responsible for each other's rent. Also, a key part of our process is the care that we give to matching roommates together; we facilitate meetings between potential roommates to ensure that all tenants are comfortable living with one another. You never have to sign a lease before you meet your potential roommates. 

Is this a room for a rent or an entire apartment? 

All of our listings are individual rooms for rent within an apartment. Therefore they are all shared living spaces. However, you're more than welcome to rent several rooms together as a group.


Do you accept joint applications/couples for the same room?

We do accept joint applications and couples for some of our listings; however, there is an applicable surcharge in the range of $200-$400 depending on the property. 


Where do you operate?

We currently have listings throughout the greater Boston area. 


Are the apartments furnished?

Some apartments are furnished, but most are not. Make sure to filter by "Furnished" on our rooms page to view them all in one place!


Is the move-in date flexible?

Sometimes. For the most part move-in dates are not flexible, but there are some exceptions that may be noted in ad descriptions and listings. Consult our current listings for the most up to date information. 


Do you accept pets?

Some of our units do, yes! It depends on the apartment and if the roommates approve. If so, there is an extra monthly fee that ranges between $50 and $100. 


What is your application process?

First, fill out the renters application form at the top of this page. Then, RSVP to one of our showings if you are able to attend, otherwise have a look at the photos and videos on our website. Next, we will provide a credit check, background check, and an identity verification. Finally, we will let you know if you are approved and then you can meet your new roommates and move into your new home. 


Is there a broker fee? How about an application fee?

Nope! We do not charge a broker fee or an application fee for any of our properties.


How long does it take to get approved and move in?

The application process depends on how quickly the potential tenant can fill out all the required paperwork. The application process can take as fast as 2-3 days if everything is submitted quickly.


Where do I pick up a key for entry upon move in?

Most of our apartments use a keyless entry system and we will provide the code on the first day of the lease. For our apartments that are still using a key, we will provide a code to an onsite lock box, or meet you in person.

Is there are security deposit?

Yes. $400, payable upon move in.

What if I do not have a credit score? What if I don't have great credit?

If you do not have a credit score, or a a lower score, we will require either a cosigner or the submittal of first and last month's rent upon signing the lease. Cosigners also have to have good credit scores to be valid. We try to be very lenient and work with you through this process!

Do you accept international applicants? 

Yes, we do! As long as you are authorized to live in the United States we are happy to accept international applicants. 

Do you accept students that are unemployed? 

Yes we do. We may ask for a cosigner or guarantor to sign the lease.


Will I be notified if other people are viewing my room? 

We will always give at least 24-hour notice if prospective tenants are coming to view the apartment. We always schedule our showings far in advance and give the tenants as much notice as we can. In light of COVID-19, we're providing virtual tours via Google Hangouts and 3D tours that often do not require us entering your home!

What steps are you taking to protect my personal information? 

Any personal information you provide throughout the application process is securely maintained in the privacy systems of the programs that we use. For example, the SSN number provided to Transunion will be held in Transunion's robust privacy system and SplitSpot never holds any SSN information.